Privacy Policy

Last updated: March 22, 2026

Maindex ("we", "us", "our") operates the maindex.io website and API service. This policy describes how we collect, use, and protect your information.

Information We Collect

We collect information you provide directly:

• Account information (name, email address) when you sign up
• Content you store through the API (memories, tags, associations)
• Usage data and logs generated by your use of the service

We automatically collect:

• IP address, browser type, and device information
• Pages visited and actions taken on our website
• API request metadata (endpoints called, timestamps, response codes)
• Marketing attribution data including UTM parameters, advertising click identifiers (e.g. Google click ID, Facebook click ID), referring URLs, and landing pages

How We Use Your Information

• To provide, maintain, and improve the service
• To authenticate your identity and manage your account
• To communicate with you about the service, including updates and security alerts
• To measure the effectiveness of our marketing and advertising campaigns
• To detect and prevent fraud, abuse, or security incidents
• To comply with legal obligations

Data Storage and Security

Your data is stored in encrypted databases with row-level tenant isolation. We use industry-standard security measures including TLS encryption in transit, encryption at rest, and access controls. We do not sell your data to third parties.

Data Retention

We retain your account data and stored content for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.

Third-Party Services

We use the following third-party services:

• WorkOS for authentication and identity management
• Amazon Web Services for infrastructure hosting and transactional email delivery
• Novu for transactional email orchestration
• Google Analytics for website usage analytics
• Google Ads and other advertising platforms for campaign measurement
• SendFox for marketing mailing list management

Your Rights

You have the right to access, correct, or delete your personal data. You may also request a copy of your data in a portable format. To exercise these rights, contact us at info@maindex.io.

Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "last updated" date.

Contact

For questions about this policy, contact us at info@maindex.io.